Stevens Point

Reviews of Sylvan Crossings of Stevens Point offer a mixed perspective on the facility. Some visitors and family members praise the cleanliness, friendly staff, and the quality of care, especially for those with specific health conditions like Huntington's disease. The meals and dining service are also highlighted as excellent, contributing to the overall value of the care provided. Employees describe a positive work environment with supportive management and a focus on resident needs.

However, other reviews express significant concerns. Complaints include inadequate care, particularly in the memory care unit, with reports of small rooms and limited activities. Concerns about cleanliness and odors, as well as the quality of food, were mentioned. Some reviews also criticize the facility for being outdated and for the alleged overmedication of residents. Despite these criticisms, the staff's dedication and the sense of community are frequently commended.

While some families have had positive experiences, noting improvements and active engagement of their loved ones in community activities, others have decided against Sylvan Crossings due to perceived shortcomings in care or the facility's condition. The facility's ability to create a homey atmosphere and the staff's caring nature are often highlighted as strengths, yet some believe improvements are necessary to meet the needs of all residents effectively.