Statesman Health And Rehabilitation Center

Reviews for the senior living facility present a mixed picture, with some residents and their families expressing satisfaction, particularly with the physical and occupational therapy departments, while others raise serious concerns about the quality of care, communication, and cleanliness.

Positive feedback highlights the effectiveness of the physical therapy team, with several reviewers noting significant improvements in mobility and confidence. The therapy staff is described as caring, loving, patient, and progressive, often going beyond expectations to assist residents in their rehabilitation.

On the other hand, numerous reviews express dissatisfaction with aspects of the facility's care and management. Concerns include poor nursing coverage, with long wait times for assistance, inadequate communication from the front office, and instances of neglect leading to hospital readmissions. The cleanliness of the facility and the competence of the staff are also questioned, with one reviewer describing the environment as filthy and another alleging their loved one received medication intended for another patient.

Some reviews detail more severe allegations, including bullying and teasing by staff, mismanagement of resident belongings, and a lack of responsiveness to residents' needs, leading to detrimental outcomes. One particularly distressing account blames the facility for a resident's death, citing ignored requests for hospital transfer and stolen personal items.

Despite these issues, there are accounts of satisfactory experiences, with some families noting improvements in their loved ones' conditions and praising specific staff members for their dedication. However, the overall sentiment suggests a facility with significant room for improvement, particularly in staff training, resident care, and facility maintenance.