State Street Assisted Living

Positive Reviews:

• Highly recommended for anyone needing an assisted living facility, with friendly and caring staff.
• Meals are known to be the best in the area, with family members often joining residents for meals.
• Staff, including community relations and management, are praised for being helpful, supportive, informative, and resourceful.
• The facility is clean and promotes a very "at home" feeling, with well-maintained grounds and rooms.
• There are a fair amount of activities for residents, and the environment is described as thriving and fun.
• Staff is described as professional, caring, and putting residents' needs first.
• Community partners and families refer others to the facility due to the exceptional care provided.

Negative Reviews:

• One incident reported where bugs were found in the food, and the response from the staff was deemed unprofessional.
• Current construction (as of August 2016) inside the building causing it to look a little unkempt.
• Concerns about hiring practices in the dietary and kitchen department, with allegations of bias.
• A family member expressed difficulty in visiting their loved one due to internal family disputes and felt the facility's response was unsatisfactory.

Overall:

State Street Assisted Living receives a mix of highly positive reviews for its care, staff, and facilities, with a few isolated incidents and concerns. The majority of feedback highlights the facility's commitment to providing a caring and supportive environment for its residents.