Starling At San Jose

Positive Reviews:

• Starling of Mandarin received high praise for its Respite Care services, with staff being described as professional, courteous, and knowledgeable, especially in caring for individuals with dementia.
• Many reviewers highlighted the beautiful facilities and quality of life provided for residents at Starling, including exceptional dining and a variety of daily activities.
• The staff at Starling, including management, was frequently mentioned for being caring, compassionate, and treating residents like family.
• During the pandemic, Starling was commended for its cautious approach to keeping residents and staff safe, including regular testing and creative solutions for family visits.
• Employees of Starling shared positive experiences, noting opportunities for growth, a family-like atmosphere, and a professional environment.

Negative Reviews:

• One review mentioned a less satisfactory experience with memory care services.
• A potential employee felt rudely treated during the application process and noted an unpleasant smell.
• Concerns were raised about management practices, including unfair treatment and high staff turnover.
• A job applicant expressed disappointment over the facility's dress code policy regarding tattoos, feeling it was discriminatory.

Mixed Reviews:

• While many reviews praised the staff and facilities, some pointed out areas for improvement in management and staff policies.
• The overall sentiment is highly positive, with a few isolated incidents of dissatisfaction.