Stanford Court Skilled Nursing & Rehab Center

Positive Reviews:

• Stanford Court is highly praised for its cleanliness, professional and friendly staff, and outstanding physical therapy.
• Many reviewers appreciate the spacious and well-decorated rooms, in-house medical care, and the overall good atmosphere of the facility.
• Staff members, including physical therapy staff, are commended for going above and beyond, making residents feel like part of a family.
• Several reviewers have had multiple family members receive exceptional care, noting the compassion, respect, and professionalism of the staff.
• During the COVID-19 pandemic, the staff's thoughtfulness, understanding, and compassion were particularly appreciated.
• Some reviewers describe their stay as exceeding expectations, highlighting the caring, compassionate, and kindhearted nature of the staff.

Negative Reviews:

• One reviewer had a negative experience with unattended needs and rude staff, leading to a delay in medication and assessment.
• Concerns about the facility being understaffed, with some staff members ignoring patient call lights, leading to long wait times for assistance.
• Complaints about poor sanitation, particularly a strong urine smell in one of the wings, indicating potential neglect in patient care.
• Some reviewers express dissatisfaction with the level of professionalism and compassion among the nursing staff, particularly the LVNs.
• There are reports of serious oversights in medication management, including a failure to administer chemotherapy drugs and unnecessary use of narcotics and laxatives.
• A reviewer noted a lack of proper care for a resident with dementia, including issues with hygiene and nutrition, leading to a severe bedsore.

Mixed Reviews:

• While some reviewers find the staff incredibly nice, they also note that the facility seems overwhelmed and understaffed.
• Family members express hope for good care for their loved ones but remain cautious and vigilant about the facility's ability to provide adequate care.