St Peters Nursing And Rehabilitation Center

Reviews of the senior living facility present a mixed picture, with several concerning reports of inadequate care, unprofessional behavior, and neglect, alongside some positive feedback about certain staff members and departments.

• Several reviewers reported experiences of verbal abuse, neglect, and unprofessional behavior from the nursing staff, with one family witnessing their loved one being locked in a room, showered infrequently, and suffering from worsened mental health.
• Complaints about staff attitudes were common, with reports of nurses being rude, lacking compassion, and displaying anger towards residents.
• High staff turnover and reliance on agency aides were highlighted as issues, particularly on certain floors, leading to inconsistent and often inadequate care.
• While some reviewers appreciated the cleanliness of the facility and the professionalism of certain staff members, others criticized the facility for being understaffed, leading to poor care, especially on weekends.
• Concerns were raised about the facility's handling of complaints, including serious allegations such as sexual harassment, and the lack of action taken against staff members accused of misconduct.
• Some positive comments were made about the friendliness and professionalism of certain staff members and departments, with one reviewer specifically praising the therapy team.
• Issues with communication, teamwork, and management were mentioned, with some floors described as having great staff while others suffered from poor communication and lack of teamwork.
• Several reviewers expressed frustration with the facility's handling of their loved ones' care, including failure to perform basic care tasks, refusal to provide care to more "needy" residents, and allegations of billing for services not received.

In summary, while there are instances of positive feedback regarding certain aspects of the facility and its staff, there are significant and repeated concerns about the level of care, staff behavior, and management practices that potential residents and their families should consider.