St. Nicholas Home

Negative Reviews:

• Facility requires renovation and the food quality is poor.
• Converted apartment building with limited common areas and activities; accommodations are cheaper but of lesser quality.
• Building structure is over 100 years old with a frequently malfunctioning elevator, making it difficult for residents with mobility aids.
• Reports of bed bugs, stolen jewelry, ants, and roaches; maintenance and cleanliness issues are prevalent.
• Complaints about the administrative staff being unresponsive and incompetent.
• Residents reportedly include those with dementia who may not be suitable for an "Independent Adult Home".
• Allegations of Medicare/Medicaid fraud and health violations.
• Some residents feel unsafe due to violent incidents.
• Concerns about the facility taking in homeless people paid by the state.

Positive Reviews:

• Some families have found peace and good care for their loved ones, appreciating the staff and management.
• Staff members are described as kind, compassionate, and treating residents like family.
• Residents enjoy the sense of community, with activities like monthly parties and access to beautiful gardens.
• Facility is considered a caring refuge by some families, with responsive and helpful staff.
• Anticipation for upcoming building renovations to improve common areas.

Mixed Reviews:

• Some residents and their families have had positive experiences, feeling well-treated and supported.
• Others have had significant concerns about the facility's condition, staff behavior, and overall management.