St. Josephs Hospital

Negative Reviews:

• Patients have experienced significant delays and cancellations, including a critical lymphoedema procedure being cancelled last minute due to staff unavailability.
• Emergency room visits have been described as lacking in care and attention, with reports of patients being left unattended and not being placed in safe conditions.
• Financial handling has been criticized, with instances of aggressive collections practices over small bills.
• Medical opinions and diagnostics have been questioned, with patients feeling their concerns and symptoms were dismissed or not properly addressed.
• Long wait times in the emergency room have been a common complaint, with some patients waiting for hours without being seen.
• Communication and responsiveness to patient needs and requests for second opinions have been described as inadequate.

Positive Reviews:

• Many patients have praised the politeness and professionalism of the staff, along with the quality of care provided by doctors.
• The OB ward has received high marks for efficiency, attentiveness, and the overall positive experience provided during childbirth.
• Specific staff members in various departments have been highlighted for their exceptional care and friendliness.
• Some patients have reported quick and efficient emergency room visits, with one noting an in-and-out visit within an hour.
• Outpatient surgery experiences have been positively reviewed, with patients appreciating the respect, kindness, and thoroughness of the care team.
• The overall environment of the hospital has been described as clean and welcoming by some.

Mixed Reviews:

• While some patients have had positive experiences with specific procedures and departments, others have found the hospital's administration and certain practices lacking.
• Experiences seem to vary significantly based on the department, the specific staff on duty, and the nature of the visit.