St. Clare Commons

Reviews for the senior living facility present a mixed picture, with some highlighting serious concerns about the level of care and management, while others praise the staff and the environment.

• Several reviews criticize the facility for inadequate care, including long wait times for assistance, unaddressed maintenance issues, and poor communication with family members. Concerns were raised about the lack of staff, with reports of residents waiting over an hour for help with basic needs such as using the bathroom.
• Complaints about management were frequent, with accusations of neglect, unprofessional behavior, and a focus on profit over resident well-being. The turnover of staff and management was also noted as a problem, contributing to inconsistent care.
• On the positive side, some reviews commend the facility for its cleanliness, the quality of the rehabilitation services, and the dedication of certain staff members. The building's aesthetics and the quality of food received praise from some residents and visitors.
• There were specific mentions of excellent care provided by rehab staff and nurses, with names mentioned as providing exceptional service. These positive experiences often highlighted the importance of communication and individual attention from caring staff.
• Despite the criticisms, some reviewers noted that their loved ones enjoyed living at the facility, citing the community aspect and the efforts of some staff to provide a safe and pleasant environment.

In summary, while there are significant concerns about the level of care and management at the facility, there are also instances of positive experiences attributed to the dedication of certain staff members and the quality of the physical environment.