St Catherine Of Siena Nrsg And Rehab Care Center

The reviews for the senior living facility present a mixed picture of experiences. Some residents and visitors praise the nursing and staff, highlighting the excellent care, professionalism, and cleanliness of the facility. The food receives mixed reviews, with some meals being described as good, especially breakfast options like scrambled eggs, French toast soufflé, and cheese omelets, while others are deemed just okay.

However, there are significant concerns raised about the level of care and professionalism in some areas. One review mentions a negative experience with a specific doctor, citing unprofessional behavior and inadequate care. Another review from a Nurse Practitioner points out severe muscle atrophy due to lack of care and physical therapy. There are also complaints about the response time to patient calls, with one mentioning a wait time of at least 20 minutes for aid or nurse assistance.

Positive experiences include gratitude for the compassionate and respectful treatment of a family member until their passing, and high praise for the physical therapy team and the overall care received by some patients. The facility's cleanliness and the staff's dedication are frequently mentioned as strong points.

On the downside, some reviews express dissatisfaction with the evening and weekend nursing care, describing it as uncaring and unresponsive. There are also reports of neglect, such as not informing the family about a patient's fall, and issues with room compatibility and environmental concerns like bees in the patio area and lack of shaded spaces.

One particularly distressing review mentions a patient developing a severe cough and COVID-19 after being placed in a room with a sick patient, leading to a family-wide outbreak. Another review calls the facility a "total nightmare," citing abuse and neglect.

Despite these concerns, some reviews are very positive, highlighting excellent emergency care, professional and friendly staff during maternity stays, and the overall cleanliness and impressiveness of the facility.

In summary, while there are many instances of excellent care and professionalism at the facility, there are also significant areas of concern that need to be addressed to ensure the well-being and safety of all residents and patients.