St Bernards Medical Center

Negative Experiences:

• Patients report difficulty in obtaining information and experiencing uncoordinated care plans.
• Long wait times and rude staff behavior were highlighted, with instances of being discharged without proper explanation or care.
• Sanitary conditions are a concern, with reports of red ant infestations in patient rooms and unclean facilities.
• Some patients faced dismissive and uncaring attitudes from medical personnel, impacting their emotional and physical well-being.
• Issues with postpartum care and emergency services were mentioned, including poor bedside manner and lack of accountability.
• Administrative and office inefficiencies were noted, affecting the flow of information and patient care coordination.

Positive Experiences:

• Some staff members, including nurses and techs, received praise for their care and attentiveness.
• Specific instances of excellent care in ICU and by certain nurses were highlighted, contributing to positive patient outcomes.
• The hospital environment was described as clean and peaceful by some, enhancing patient comfort.
• Doctors, nurses, and staff were commended for their caring and professional approach.

Mixed Experiences:

• While some departments received accolades for their service, others were criticized for their lack of care and professionalism.
• Patients appreciated the medical care from certain individuals but were frustrated with administrative and procedural issues.