📞 Call for pricing and availability: (800) 780-8101
St. Andrews Healthcare
3501 College Avenue, Conway, AR 72034
For Pricing & Availability
(800) 780-8101To Reach a Resident
(501) 329-9879Estimated Pricing
Price Comparison
St. Andrews Healthcare Description
St. Andrews Healthcare is a very large 104 bed community that offers assisted living, nursing care and rehabilitation and is about 2.6 miles outside Conway, Arkansas. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 4.8 out of 10 making it the 13th highest rated community in the city out of 13 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Conway
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Conway
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Facility described as dirty with unresponsive administration and difficulties in contacting the corporate office for complaints.
- Issues with staff handling personal belongings inappropriately and providing cold meals to residents.
- Complaints about the facility's cleanliness, including stopped-up commodes and ant infestations, as well as theft of personal items.
- Challenges in communication with the business office regarding financial matters, leading to frustration and unresolved issues.
- Concerns about the quality of care, including inadequate prevention and treatment of health conditions like bed sores and drop foot.
- Reports of unprofessional and disrespectful behavior from some staff members, affecting both residents and employees.
- Experiences of incompetence and lack of communication from administrative staff, complicating admissions and care coordination.
Positive Reviews:
- Some employees find the work environment supportive, likening coworkers to family and expressing a deep care for residents.
- A few residents and their families have had positive experiences, noting satisfactory care and a loving atmosphere.
- Improvements noted after the facility underwent ownership changes, with mentions of caring staff and a great atmosphere.
Mixed Reviews:
- While some reviews highlight serious concerns about the facility's management, care quality, and staff behavior, others praise the staff's dedication and the positive changes following a change in ownership.
- Experiences vary greatly among reviewers, with some expressing satisfaction with the care provided to their loved ones, and others detailing negative experiences and urging others to avoid the facility.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 1
Long-term quality measure rating:
1
Nursing Home Overview
Participation
date: June 22, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 104
Total current residents: 35
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-07 | 2023-01-08 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-12-07 | 2023-01-08 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-12-07 | 2023-01-06 | F | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2022-12-07 | 2023-01-06 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-12-07 | 2023-01-08 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-09-01 | 2021-10-01 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-09-01 | 2021-10-01 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-09-01 | 2021-10-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-09-01 | 2021-10-01 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-09-01 | 2021-10-01 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-25 | 2020-03-31 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-02-25 | 2020-03-31 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-02-25 | 2020-03-31 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-09 | 2023-01-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-12-09 | 2023-01-08 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-12-09 | 2022-12-09 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-12-09 | 2023-01-08 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-12-09 | 2023-01-08 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-12-09 | 2023-01-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-09 | 2023-01-08 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-12-09 | 2023-01-08 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-12-09 | 2023-01-08 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-12-09 | 2023-01-08 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2022-12-09 | 2023-01-08 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-12-09 | 2023-01-08 | E | Administration Deficiencies | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
| 2022-12-09 | 2023-01-08 | E | Administration Deficiencies | Provide a neutral and fair arbitration process and agree to arbitrator and venue. |
| 2021-12-30 | 2022-01-29 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-12-30 | 2022-01-29 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-17 | 2021-12-17 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-09-03 | 2021-10-03 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-09-03 | 2021-10-03 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-09-03 | 2021-10-03 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-09-03 | 2021-10-03 | F | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2021-09-03 | 2021-10-03 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-03 | 2021-10-03 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-09-03 | 2021-10-03 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2021-04-02 | 2021-04-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-11-04 | 2020-11-23 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-08-11 | 2020-09-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-28 | 2020-03-31 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-02-28 | 2020-02-28 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2020-02-28 | 2020-02-28 | B | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2020-02-28 | 2020-03-31 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-02-28 | 2020-03-31 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-28 | 2020-03-31 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-02-28 | 2020-02-28 | B | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2020-02-28 | 2020-03-31 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-02-28 | 2020-03-31 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2020-02-28 | 2020-03-31 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-02-28 | 2020-03-31 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-02-28 | 2020-03-31 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2020-02-28 | 2020-03-31 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2020-02-28 | 2020-03-31 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-13 | $11,941 |
What is in the Neighborhood
- The closest city is Conway which is 2.6 miles away and has a population of 64,980 (large town).
- The average income is $68,243, which is high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 42
- Average Temperature: 64.3
- Day Breakdown: The area gets 165 days of rain, 2 days of snow and 196 days of sun
- Precipitation: 2.5 inches a year
- The crime rate is 9.74 per 100 people which is very high compared to other cities.
- Violent Crime: 2.14 incidents per 100 people
- Property Crime: 4.31 incidents per 100 people
- Drug-Related Crime: 2.24 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.9 miles awayWalmart Neighborhood Market
1.6 miles awaySam's Club
4.3 miles awayHarps Food Store
9.0 miles awayGrocery Outlet
9.6 miles awayTransportation
Morrilton
15.3 miles awayNone Found
Banks
National Bank of Arkansas
1.0 miles awayCentennial Bank
1.7 miles awayFirst Security Bank
2.1 miles awayArvest Bank
2.8 miles awayFirst Service Bank
3.0 miles awayHospitals
Conway Regional Medical Center
1.7 miles awayConway Regional Rehabilitation Hospital
1.8 miles awayBaptist Health Medical Center-Conway
4.1 miles awayCHI St. Vincent Morrilton
14.3 miles awayUnited Methodist Behavioral Hospital
15.3 miles awayPharmacies
Walgreens
2.9 miles awayCVS Pharmacy
3.0 miles awayWalmart Pharmacy
18.2 miles awayWal-mart Pharmacy
19.0 miles awayExpress Pharmacy
22.7 miles awayDentists
Orthodontic Associates
1.5 miles awayMonarch Dental
3.0 miles awayAffordable Dentures Of Conway
3.7 miles awayAspen Dental
4.4 miles awayMayflower Family Dentistry
9.0 miles awayParks
Tucker Creek Walking/Bike Trail
0.1 miles awayBainbridge Park
0.7 miles awayGlenrock walking/dog park
1.3 miles awayPompe Park
1.4 miles awayJewel Moore Nature Reserve
1.5 miles awayPlaces of Worship
Cornerstone Bible Fellowship
24.5 miles awayShopping
Pavillion in the park
22.4 miles awayMcCain Mall
24.9 miles awayCulture
James H. Clark Auditorium
1.8 miles awayReynolds Performance Hall
1.9 miles awayLantern Theatre
2.8 miles awayM2Gallery
20.7 miles awaycantrell gallery
22.3 miles awayRestaurants
Diablos Tacos
2.7 miles awayCasa Catrina
2.8 miles awayPanda Wok
2.9 miles awaySharks
2.9 miles awayTaziki's Mediterranean Cafe
3.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of AR. It is a large-sized community with 104 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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