Springview Tower

Concerns and Issues:

• Long-standing bed bug infestation not adequately addressed, with reports of it persisting for over 2 1/2 years.
• Recent absence of on-site management has led to a decline in community atmosphere, with reports of cliques and social tensions.
• Infrastructure issues including plumbing problems and air conditioners filled with black mold.
• General dissatisfaction with the living environment, described as drama-filled and likened to a jail due to restrictions and lack of amenities.
• Reports of unfriendly and rude staff, with specific complaints about management and security concerns including theft.
• Removal of communal spaces and amenities such as the library, dining room, and transportation services, alongside an increase in laundry prices.

Management Response:

• Springview Tower is under new management by KMG Prestige, Inc. since [date removed], with efforts being made to improve the living conditions and amenities offered.
• Location benefits highlighted, including proximity to downtown, educational institutions, healthcare, and shopping options.
• Introduction of services such as hot lunch, health screenings, physical therapy, and visiting doctors to enhance resident experience.

Overall Recommendation:

While new management has been making efforts to improve conditions and amenities at Springview Tower, current and past residents report significant concerns regarding pest infestations, maintenance issues, staff behavior, and the overall living environment. Prospective residents may want to consider these factors carefully.