Springtree Healthcare & Rehab Center

Many visitors have shared their experiences at Springtree, highlighting various aspects of the facility. Positive remarks include the absence of unpleasant odors, easy check-in processes, and a clean environment. The staff is often praised for being great, helpful, and friendly, contributing to a pleasant experience for both residents and visitors. The facility is noted for its cleanliness, lack of urine smell, and the quality of its rehabilitation services. Some visitors have expressed satisfaction with the atmosphere, the care provided to their loved ones, and the engaging activities available for patients.

However, there are significant concerns raised by some reviewers regarding staffing levels, with reports of understaffing leading to delayed response times for patient needs. Instances of poor staff attitudes, medication management issues, and neglectful care have been mentioned, causing distress to both residents and their families. Concerns about patient safety, including reports of abuse and critical incidents due to lack of proper care, have been highlighted as serious issues.

Despite these concerns, many staff members describe Springtree as a great place to work, citing a friendly and welcoming environment, effective teamwork, and a dedication to patient care. The facility is described as clean and organized, with a high-quality therapy department and a variety of fun activities for patients. The staff, including the director of nursing, is commended for their hands-on approach and attentiveness to residents' needs.

In summary, while Springtree has received a mix of reviews, there are numerous accounts of positive experiences related to the staff's friendliness and the facility's cleanliness and care quality. However, concerns about staffing, patient care, and safety issues indicate areas that may require attention and improvement.