Springmoor Life Care Retirement Community

The reviews for this senior living facility offer a mixed perspective, highlighting both the positive and negative experiences of residents and their families. Independent living is praised for its beautiful apartments, excellent maintenance staff, wonderful dining area and staff, and lovely residents. However, families with loved ones who have dementia should be aware of the potential for a harsh transition to the health center, as experienced by one resident who moved from a private apartment to a shared room during a lockdown.

The health center receives commendation for its caring and polite nurses, but the assistants and front desk staff's behavior has been criticized for being less than professional. Visitors have encountered issues with the staff's communication skills, which could add stress to already difficult situations.

Employee reviews are polarized, with one describing it as the "worst place to work" and another claiming it to be the "best workplace." Despite these contrasting views, several reviews consistently mention the courteous, kind, and helpful nature of the staff. Residents and their families appreciate the friendly and supportive community, with one noting how the residents all being friends brings great comfort to their family.

Overall, while there are areas for improvement, particularly in the health center's staff interactions with visitors and the transition process for residents with dementia, many find the facility to be a caring and supportive environment for their loved ones.