Springfield Assisted Living

Springfield Assisted Living offers unique features such as back porches, small yards, and pet-friendly environments, making it feel more like a home or apartment rather than a traditional assisted living facility. While many appreciate the homely atmosphere and the ability to maintain a semblance of independent living, there are mixed reviews regarding the quality of food, with some residents and their families finding it necessary to supplement with groceries.

The staff is generally described as nice and friendly, but there are concerns about the adequacy of nursing care, prescription management, and responsiveness to residents' behavioral changes. The cleanliness of the apartments and laundry services are noted positively, though there are suggestions for improvement in fresh fruit offerings and the functionality of call buttons.

Despite staffing issues, which are acknowledged as a common problem across the sector, many families value the facility for its senior apartment complex vibe, outdoor access, and social activities that encourage resident interaction. The facility's layout, including its circular arrangement and non-slip bathrooms, is designed for safety and ease of navigation, though some find the facility to be large and potentially challenging for those with mobility issues.

Cost is considered average for the value provided, with some appreciating the all-inclusive pricing model that avoids unexpected increases in care costs. However, there are criticisms regarding cleanliness, professionalism, and the overall care quality, with some former clients and their families expressing dissatisfaction and choosing to relocate their loved ones.

On a positive note, many residents and their families have had good experiences with the staff's helpfulness, especially during the move-in process and in facilitating activities and meal choices that cater to residents' preferences. The community's efforts to listen to and incorporate resident feedback into meal planning and activities are also highlighted.

Overall, Springfield Assisted Living presents a mixed picture, with its homely environment and pet-friendly policies being major draws, while concerns about care quality and staff professionalism suggest the need for careful consideration and possibly ongoing monitoring by prospective residents and their families.