📞 Call for pricing and availability: (800) 780-8101
Springbrook Center
300 Spring Street, Westbrook, ME 04092
For Pricing & Availability
(800) 780-8101To Reach a Resident
(207) 856-1230Estimated Pricing
Price Comparison
Springbrook Center Description
Springbrook Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Westbrook, Maine and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.9 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Westbrook
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Westbrook
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Westbrook
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Westbrook
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Excellent nursing care and awesome therapists, with a professional and caring staff highly recommended by families.
- Staff members, including Rebecca, Jeff, Diane, Daniel, Anna, and Nichole, have been praised for making stays pleasant and providing valuable support.
- Employees love their jobs, highlighting great coworkers and a supportive environment where staff members help each other out.
- Many reviews commend the kind, friendly, and professional staff, emphasizing teamwork and compassionate care.
- Some visitors and family members have had great visits and interactions, noting the clean, professional, and well-staffed facility.
Negative Reviews:
- Concerns about the facility being run down, with incidents of poor treatment towards residents, including an aide being fired for assault.
- Complaints about substandard care, poor communication, and inadequate attention to residents, with some staff described as uncaring and uninterested.
- Several reports of neglect, including not providing showers, handling residents roughly, and failing to address medical needs promptly.
- Issues with cleanliness and maintenance of the facility, as well as complaints about room sizes and the allocation of space for residents.
- Some family members found the facility to function more as a holding tank with very little time spent on rehabilitation or occupational therapy.
Mixed Reviews:
- While some reviews highlight the excellent care and professional staff, others point out significant concerns regarding resident treatment and facility conditions.
- There are mentions of good working conditions, flexible schedules, and benefits for employees, contrasting sharply with the negative experiences shared by some families.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 15, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 123
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-25 | 2023-06-21 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-04-25 | 2023-06-21 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-04-25 | 2023-06-13 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2023-04-25 | 2023-06-21 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-04-25 | 2023-06-13 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-04-25 | 2023-06-13 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-04-25 | 2023-06-13 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-04-25 | 2023-06-13 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-04-25 | 2023-06-13 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-04-25 | 2023-06-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-06-22 | 2021-07-26 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-06-22 | 2021-07-26 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-06-22 | 2021-07-26 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-22 | 2021-07-26 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-06-07 | 2019-06-27 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-07 | 2019-06-27 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-07 | 2019-06-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-09 | 2022-11-22 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-10-07 | 2022-11-02 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2023-04-27 | 2023-06-07 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-04-27 | 2023-06-07 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-04-27 | 2023-06-07 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2023-04-27 | 2023-06-07 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2023-04-27 | 2023-06-07 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-04-27 | 2023-06-07 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-10-28 | 2021-11-16 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-06-24 | 2021-07-27 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-06-06 | 2019-07-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-06 | 2019-07-23 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
What is in the Neighborhood
- The closest city is Westbrook which is 1.0 miles away and has a population of 17,978 (small town).
- The average income is $57,142, which is average compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 27
- Average Temperature: 49.5
- Day Breakdown: The area gets 114 days of rain, 44 days of snow and 205 days of sun
- Precipitation: 1.3 inches a year
- The crime rate is 3.62 per 100 people which is average compared to other cities.
- Violent Crime: 0.86 incidents per 100 people
- Property Crime: 1.66 incidents per 100 people
- Drug-Related Crime: 0.64 incidents per 100 people
- The average life expectancy in zip code is 80.1 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 284.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hannaford
0.6 miles awayMarket Basket
1.4 miles awayShaw's
1.6 miles awayBJ's Wholesale Club
2.4 miles awaySam's Club
2.9 miles awayTransportation
Portland
3.4 miles awayBus Stations
William Clarke Dr Husky Shelter
0.9 miles awayWestbrook Hub
0.9 miles awayWestbrook Hub Firehouse
0.9 miles awayRunning Hill Rd + Fairchild 1143
2.1 miles awayRunning Hill Rd + Sable Oaks DR. 1145
2.1 miles awayBanks
Saco Biddeford Savings Institution
0.7 miles awayPeople's United Bank
0.7 miles awayTD Bank
0.8 miles awayNortheast Credit Union
0.8 miles awayBank of America
0.8 miles awayHospitals
Brighton Medical Center
3.2 miles awayMercy Hospital - Fore River Campus
3.8 miles awayMaine Medical Center
4.1 miles awayMercy Hospital
4.7 miles awaySouthern Maine Health Care
14.6 miles awayPharmacies
CVS Pharmacy
0.8 miles awayWalgreens
3.7 miles awayRite Aid
4.2 miles awayWalmart Pharmacy
7.1 miles awayCVS
8.2 miles awayDentists
Main Street Dental
0.7 miles awayPortland Smiles
1.4 miles awayEndodontic Associates
3.8 miles awayOrthodontic Associates
5.1 miles awayScarborough Dental Associates
5.4 miles awayParks
Westbrook
0.6 miles awayBicentennial Park
0.7 miles awayWarren Memorial Sculpture Garden
0.8 miles awayRiverbank Park
0.8 miles awayFoster Street Park
0.8 miles awayNone Found
Shopping
Mallside Plaza
2.1 miles awayJetport Plaza
2.1 miles awayMaine Crossing
2.2 miles awayThe Maine Mall
2.4 miles awayCornerbrook Shopping Center
2.4 miles awayCulture
Westbrook Performing Arts Center
0.5 miles awayOne Longfellow Square
4.6 miles awayPortland Stage Company
4.7 miles awayPortland Performing Arts Center
4.8 miles awayState Theatre
4.8 miles awayRestaurants
Pizza by Angelone
0.7 miles awayCasa Novello
0.8 miles awayVeranda Kitchen Bar
0.8 miles awayBlazes Burgers
0.8 miles awayWestbrook House of Pizza
0.8 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More