📞 Call for pricing and availability: (800) 780-8101
Spring Gate Rehab & Healthcare Center
3909 Covington Pike, Memphis, TN 38135
For Pricing & Availability
(800) 780-8101To Reach a Resident
(901) 377-1011Estimated Pricing
Price Comparison
Spring Gate Rehab & Healthcare Center Description
Spring Gate Rehab & Healthcare Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.2 miles outside Bartlett, Tennessee. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.1 out of 10 making it the 39th highest rated community in the city out of 52 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Memphis
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Memphis
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Memphis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the nursing home have been mixed, with some highlighting positive experiences and others expressing significant concerns. A few reviews mention specific staff members by name, praising their dedication and care, particularly in facilitating communication with family members during the COVID-19 pandemic. The Resident Voice program focused on customer service excellence was also commended.
However, several reviews raise serious issues about the facility. Concerns include unprofessional behavior from some staff, including rudeness and lack of responsiveness to patient needs. The physical condition of the facility, particularly the lockdown wing, was criticized for being outdated and visually depressing. There were also alarming reports of neglect, with patients allegedly left in unsanitary conditions for extended periods.
Some reviewers noted a discrepancy in care quality, with a few staff members providing excellent service, while others appeared indifferent or untrained. The presence of pests and poor hygiene standards were mentioned as well. Despite these criticisms, some families reported satisfactory experiences, noting friendly and professional staff, clean departments, and a welcoming atmosphere for both residents and visitors.
Overall, the reviews suggest a facility with significant variations in care and facility quality, highlighting the importance of thorough research and consideration for families seeking care for their loved ones.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: May 2, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 206
Total current residents: 121
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $27361
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-10-03 | 2019-10-30 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-03 | 2019-10-30 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-10-03 | 2019-10-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-10-29 | 2018-12-16 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-10-29 | 2018-12-16 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-29 | 2018-12-16 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2018-10-29 | 2018-12-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-11-15 | $7,995 |
| 2021-09-24 | $18,105 |
| 2021-09-24 | $11,768 |
| 2022-09-02 | $15,593 |
What is in the Neighborhood
- The closest city is Bartlett which is 2.2 miles away and has a population of 58,579 (large town).
- The average income is $64,429, which is high compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 42
- Average Temperature: 64.5
- Day Breakdown: The area gets 175 days of rain, 4 days of snow and 185 days of sun
- Precipitation: 2.0 inches a year
- The median age is 34.1 years old, low compared to other cities.
- 4.76% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 6.61% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 60% Black or African-American, 6% Hispanic or Latino, and 29% White.
- The crime rate is 17.05 per 100 people which is very high compared to other cities.
- Violent Crime: 4.83 incidents per 100 people
- Property Crime: 9.84 incidents per 100 people
- Drug-Related Crime: 0.86 incidents per 100 people
- The average life expectancy in zip code is 74.79 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 131.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.2 miles awayAldi
2.1 miles awayWalmart Neighborhood Market
2.4 miles awayKroger
3.4 miles awayRestaurant Depot
5.3 miles awayTransportation
Cleveland Street
9.7 miles awayPauline
10.1 miles awayDunlap
10.3 miles awayNorth End
10.4 miles awayOverton
10.4 miles awayBus Stations
MATA Bus 2
9.6 miles awayMega Bus Stop
10.4 miles awayBanks
Bank of Bartlett
2.8 miles awayRegions Bank
3.3 miles awayFort Sill National Bank
4.9 miles awayBank of America
7.0 miles awayFirst South Credit Union
7.1 miles awayHospitals
Methodist North Hospital
0.1 miles awayHealthsouth Rehabilitation Hospital North
0.2 miles awaySaint Francis Hospital - Bartlett
5.3 miles awayLakeside Behavioral Health System
6.9 miles awayBaptist Memorial Hospital-Memphis
7.2 miles awayPharmacies
Walgreens
1.8 miles awayCVS Pharmacy
3.3 miles awayWalgreen's
3.4 miles awayWalmart Pharmacy
4.9 miles awayMadison Pharmacy
9.0 miles awayDentists
Christ Community Health Services Broad Avenue Dental Center
7.2 miles awaySneed Dental Arts
7.7 miles awayAspen Dental
8.8 miles awayBrighton Dental
8.8 miles awayDunn Dental Building
10.4 miles awayParks
Nesbit Park
0.7 miles awayPierotti Park
1.1 miles awayHarry C Pierotti Park
1.2 miles awayQuail Ridge Park
1.9 miles awayBartlett
2.0 miles awayPlaces of Worship
First Baptist Church Beale Street
11.0 miles awayMason Temple
11.8 miles awayShopping
Stage Centre
3.2 miles awayWolfchase Galleria
6.0 miles awayHigh Point Terrace Shopping Center
6.6 miles awayOak Court Mall
8.0 miles awayPeabody Place
11.1 miles awayCulture
Bartlett Performing Arts and Conference Center
4.6 miles awayAmphitheater
7.4 miles awayMcCoy Theater
7.6 miles awayAmphitheatre
8.0 miles awayTheatre Building
8.0 miles awayRestaurants
Side Porch Steak House
2.2 miles awayEl Patron Authentic Mexican Restaurant
2.3 miles awayBrad's Bar B Q Bartlett
2.4 miles awayApplebee's Neighborhood Grill & Bar
2.5 miles awayLos Pilares
2.8 miles awayGet exact pricing & check availability
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