Spring Creek Post-Acute And Rehabilitation Center

Spring Creek has received a mix of reviews, highlighting both positive and negative experiences. Many reviews praise the facility for its dedicated and hardworking staff, particularly in the dietary and therapy departments, and for the caring and compassionate nursing staff. Residents and their families appreciate the variety of activities offered, including bingo, outdoor activities, and water balloon tossing. The staff is described as going above and beyond to ensure residents are happy with their meals and care.

On the other hand, several reviews express serious concerns about the quality of care and management at Spring Creek. Issues such as neglect, inadequate physical care, and mismanagement leading to unnecessary bills have been reported. Some reviews describe the facility as understaffed, with a few noting that this has led to poor patient treatment and hygiene. There are also complaints about the administration being distant from reality and not following policies and procedures consistently.

Despite these criticisms, some reviews highlight improvements in the facility, including new paint and efforts to open a memory care unit. The administration is commended for their interaction with residents and for addressing concerns promptly. However, there are calls for an overhaul and reevaluation of the facility due to incidents of neglect and poor care leading to severe health issues and, in some cases, death.

In summary, while Spring Creek has aspects that are highly regarded by some residents and their families, there are significant concerns about the quality of care and management that need to be addressed.