Spring Arbor Of Cary

Spring Arbor has received a variety of reviews from residents and their families, highlighting both its strengths and areas for improvement. Many have praised the facility for its caring and dedicated staff, who go out of their way to make residents feel at home and provide personalized care. The physical therapy team, in particular, has been commended for encouraging residents and aiding significant progress in mobility.

During the recent pandemic, Spring Arbor was acknowledged for its effective planning and actions that minimized COVID-19 cases among residents. The facility has been proactive in implementing a vaccination program to ensure the health and safety of both staff and residents.

However, some reviews have pointed out challenges, including concerns about the facility's ability to meet the therapeutic needs of residents with more complex conditions, such as Alzheimer's. There have been observations about the facility being understaffed, particularly in the memory care unit, which has impacted the level of care. Additionally, some families felt misled by promises of activities and services that were not provided.

Despite these concerns, many families have had positive experiences, noting improvements in their loved ones' eating habits, enjoyment of activities, and overall happiness. The facility itself has been described as beautiful, and some staff members have been specifically recognized for their exceptional service and collaboration with families and other care providers.

While opinions on Spring Arbor vary, it is clear that many families have found it to be a supportive and caring environment for their loved ones, though there is room for improvement in staffing and consistency of care.