Spring Arbor Of Apex

Positive Reviews:

• Employees and family members praise Spring Arbor as a great place to work and for providing excellent care to residents.
• Many reviews highlight the loving and caring staff, mentioning specific employees for their exceptional service.
• The community is described as sweet, nestled in a neighborhood, and surrounded by a loving community.
• Residents are kept busy with daily activities, forming great relationships and making lifelong friends.
• Appreciation is expressed for the safety measures implemented during the pandemic and the efforts to keep families connected.
• The activities directors and patient care coordinators are commended for their phenomenal work and responsiveness.

Mixed Reviews:

• One review mentions a less favorable experience with a resident's physical abilities regressing despite regular physical therapy.
• Another review expresses dissatisfaction with the communication regarding a resident's health decline and weight loss.

Negative Review:

• A review shares a heartbreaking experience of a resident's health decline and eventual passing, criticizing the facility for lack of communication and suggesting it may not be suitable for those requiring extensive care.

General Feedback:

• Overall, Spring Arbor of Apex receives high praise for its caring and professional staff, quality of care, and the environment it provides for its residents.
• Some areas for improvement include better communication about residents' health status and ensuring all residents' needs are adequately met.