Sprenger Health Care Port Royal

Reviews for Sprenger Healthcare vary widely, with some praising the facility, staff, and care provided, while others express significant concerns and dissatisfaction.

• Several reviewers commend the beautiful facility, excellent staff, and high-quality care, mentioning positive experiences in both rehabilitation and assisted living sections. Specific staff members and departments, such as the rehab team and activities department, receive special mentions for their outstanding service and care.
• Positive experiences also highlight the facility's cleanliness, the quality of food, and the range of activities available to residents, contributing to an overall enjoyable stay for some.
• Conversely, a number of reviews raise serious concerns about the level of care, particularly regarding wound care and attention to residents' needs. Instances of neglect, unattended wounds leading to infections, and lack of responsiveness from the staff are reported, causing distress to both residents and their families.
• Complaints about staff shortages, high turnover rates, and a perceived focus on profit over patient care are mentioned, suggesting management issues that impact the quality of service and care provided.
• Some reviewers express frustration with lost items, lack of communication from the facility regarding residents' care, and administrative issues, including mishandling of paperwork.
• Despite the mixed reviews, there are accounts of residents enjoying their stay, participating in activities, and forming positive relationships with the staff, indicating variability in experiences at Sprenger Healthcare.

In summary, while some residents and their families have had positive experiences at Sprenger Healthcare, praising the staff, facility, and care, others have encountered significant issues related to care quality, staff responsiveness, and administrative efficiency. Prospective residents and their families may want to consider these varied experiences when making decisions about care at Sprenger Healthcare.