Specialty Health And Rehabilitation Center

Summary of Reviews:

• Several reviews criticize the facility for poor food quality, inadequate medical care, and unprofessional staff behavior. Complaints include cold meals, medication errors, and lack of proper hygiene and care for residents.
• Conversely, other reviews praise the facility for its caring and dedicated staff, highlighting positive interactions with social workers, CNAs, and activities directors. Families noted improvements in their loved ones' health and well-being, attributing this to the quality of care and attention received.
• Communication and visitation challenges during lockdown periods were mentioned, with mixed feedback on the facility's efforts to keep families informed and connected with their loved ones.
• Some reviews express satisfaction with the facility's care and staff, noting that employees are courteous, caring, and helpful. Positive experiences include residents making friends and feeling safe within the facility.
• However, there are serious concerns about the facility's cleanliness, maintenance, and the quality of medical and rehabilitative care provided, especially for long-term residents. Reports of neglect, inadequate therapy, and unaddressed health issues were significant in some reviews.
• Despite the mixed reviews, a few families felt reassured by the presence of compassionate and skilled staff members, though they also emphasized the importance of family involvement and oversight.

Overall, the reviews present a divided picture of the facility, with some families expressing gratitude for the care provided, while others urgently recommend seeking alternative care options.