Southwick at Cheshire

Positive Reviews:

• Georgetown Living is highly praised for its Alzheimer's patient care, with a setup that includes smaller rooms and communal areas that promote a sense of community.
• Many reviewers express gratitude for the attentive, caring staff who treat residents like family, making the facility feel more like a home than an institution.
• Residents are reported to feel safe and secure, with a variety of activities available to engage their interests.
• The facility's approach to care, including timely medication administration and responsive staff, is appreciated by family members.
• Georgetown Living's environment, including its farm setting and presence of animals, is highlighted as a unique and appealing aspect.
• Communication with families, especially during challenging times like COVID-19, is noted as exceptional, keeping families well-informed about their loved ones' care.

Mixed Reviews:

• While the care and staff are generally praised, some reviewers note areas for improvement such as cleanliness and room size.
• One review mentions a negative experience with the hiring process, describing it as unprofessional.

Negative Reviews:

• There are very few outright negative reviews, with most criticisms focusing on specific aspects like room size or cleanliness rather than the overall quality of care.

Overall:

Georgetown Living receives overwhelmingly positive feedback for its caring staff, engaging activities, and the sense of security and community it provides for residents. While there are some criticisms regarding room size and cleanliness, the facility's strengths in care and communication appear to significantly outweigh these concerns.