📞 Call for pricing and availability: (800) 780-8101

Southshore Health Care Center

115 North Avenue, Rockland, MA 02370

Assisted Living Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(781) 878-3308

Estimated Pricing

Studio
Estimated $3,631

Price Comparison

  • Average City Price: $3,631
  • Average State Price: $3,957
  • Average National Price: $3,754


  • Southshore Health Care Center Description

    Southshore Health Care Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Rockland, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.2 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Rockland

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rockland

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Rockland


    Community Reviews

    5.2
    Southshore Health Care Center
    Based on My Caring Plan's proprietary scoring, including 25 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Rockland
  • Ranking in State: 612 out of 664 communities in MA
  • Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Nice friendly place with polite and friendly staff.
    • Some residents experienced excellent care, highlighting the PT & OT staff's efforts in rehabilitation, and found the staff friendly and caring.
    • Several reviews appreciated the hardworking and caring nature of the staff, mentioning successful recovery stories and the high quality of care provided to their loved ones.

    Negative Reviews:

    • Several complaints about the facility being outdated, filthy, and having issues such as stolen items, including medications and personal belongings.
    • Reports of unresponsive and rude staff, with some staff members accused of stealing from patients.
    • Concerns about the lack of compassion for residents with dementia or Alzheimer's, and poor communication with family members.
    • Food quality and facility maintenance (e.g., broken ice machines, dirty rugs) were frequently criticized.
    • Some reviews mentioned environmental discomforts, such as no air conditioning during a heat advisory and unpleasant odors upon entering the facility.
    • Issues with rehabilitation services, including reports of residents not receiving the necessary rehab and experiencing a decline in mobility.

    Mixed Reviews:

    • While some reviews praised the staff for being amazing and helpful, others found them to be unprofessional, not helpful, and neglectful.
    • Experiences with the care provided varied greatly, with some families grateful for the care their loved ones received, and others warning against placing loved ones in the facility due to negative experiences.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Southshore Health Care Center Videos


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    Health

    Management of Central Venous Catheter

    Management of PICC Lines

    CADD Pump

    PCA Pumps

    IV Push Lasix

    Blood Draws


    Services

    Respite Care Services

    Family Counseling and Support Groups

    Social Services / Case Management

    Assisted & Senior Living

    Home Health Care

    Hospice Care


    Activities

    Therapeutic Recreation Programs and Activities

    Dancing

    Family Days

    Support Groups


    Dining

    Selective Menu Dining Program

    Nutritional Management



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Dec. 20, 1973
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 96
    Total current residents: 87
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-08 2023-04-14 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-03-08 2023-04-14 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-03-08 2023-04-14 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-08 2023-04-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-12-09 2020-01-23 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-12-09 2020-01-23 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-12-09 2020-01-23 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-12-09 2020-01-23 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-08-16 2018-09-28 B Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-08-16 2018-09-28 B Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-08-16 2018-09-28 B Services Deficiencies Meet other general requirements that are deficient.
    2018-08-16 2018-09-28 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-08-16 2018-09-28 C Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-08-16 2018-09-28 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2018-08-16 2018-09-28 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-08-16 2018-09-28 C Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-02 2023-04-10 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2023-03-02 2023-04-10 E Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2023-03-02 2023-04-10 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-03-02 2023-04-10 F Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-03-02 2023-04-10 C Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-03-02 2023-04-10 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-03-02 2023-04-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-02 2023-04-10 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-03-02 2023-04-10 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-03-02 2023-04-10 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-02 2023-04-10 F Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2023-03-02 2023-04-10 E Environmental Deficiencies Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
    2023-03-02 2023-04-10 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-01-10 2022-02-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-10 2022-02-28 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-01 2019-11-29 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-10-01 2019-11-29 D Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2019-10-01 2019-11-29 D Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2019-10-01 2019-11-29 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-10-01 2019-11-29 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-10-01 2019-11-29 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2019-10-01 2019-11-29 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-10-01 2019-11-29 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-10-01 2019-11-29 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-10-01 2019-11-29 F Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2019-10-01 2019-11-29 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2019-10-01 2019-11-29 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2018-08-14 2018-09-21 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-08-14 2018-09-21 B Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-08-14 2018-09-21 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-08-14 2018-09-21 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2018-08-14 2018-09-21 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-08-14 2018-09-21 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-08-14 2018-09-21 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Fines

    Fine Date Fine Amount
    2017-12-06 $8,540

    What is in the Neighborhood

    General Area Overview
    • The closest city is Rockland which is 0.4 miles away and has a population of 17,982 (small town).
    • The average income is $67,622, which is high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 32
      • Average Temperature: 54.0
      • Day Breakdown: The area gets 143 days of rain, 29 days of snow and 192 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 1.23 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.6 incidents per 100 people
      • Property Crime: 0.51 incidents per 100 people
      • Drug-Related Crime: 0.04 incidents per 100 people
    • The average life expectancy in zip code is 79.95 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 163.0, Moderate Days 18.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Stop and Shop
    1.8 miles away
    Whole Foods Market
    3.0 miles away
    The Big Y
    3.2 miles away
    Walmart
    3.5 miles away
    Stop & Shop
    3.8 miles away

    Transportation

    Abington
    2.0 miles away
    South Weymouth
    2.1 miles away
    Whitman
    3.6 miles away

    Bus Stations

    MBTA Bus Stop
    3.1 miles away
    Pleasant St @ Wilbur St
    3.1 miles away
    Opp 41 Columbian St
    3.2 miles away
    Opp 861 Main St
    3.3 miles away
    Opp 85 Columbian St
    3.3 miles away

    Banks

    Rockland Trust
    1.7 miles away
    South Shore Bank
    2.0 miles away
    Defuct Bank
    3.1 miles away
    Weymouth Bank
    3.2 miles away
    Hingham Savings
    3.3 miles away

    Hospitals

    South Shore Hospital
    3.2 miles away
    Signature Healthcare Brockton Hospital
    4.7 miles away
    Encompass Health Rehabilitation Hospital of Braintree
    6.4 miles away
    Good Samaritan Medical Center
    7.5 miles away
    Quincy Mental Health Center
    7.7 miles away

    Pharmacies

    CVS
    2.9 miles away
    Olden's Pharmacy
    3.1 miles away
    Walgreens
    3.1 miles away
    CVS Pharmacy
    5.1 miles away
    Rite Aid
    6.2 miles away

    Dentists

    Abington Dental Associates
    1.6 miles away
    Aspire Dental Health of Weymouth
    3.3 miles away
    Dentistry for Chickens
    3.4 miles away
    South Shore Dentistry
    3.7 miles away
    Stetson Dental Care
    4.0 miles away

    Parks

    Bicentennial Park
    0.3 miles away
    Major Reed Park
    0.4 miles away
    Rockland Town Forest
    0.5 miles away
    John Smith Ln Conserv Land
    0.7 miles away
    Hartsuffs Park
    0.9 miles away

    Places of Worship

    United First Parish Church
    9.0 miles away
    First Baptist Church
    9.3 miles away
    First Trinitarian Congregational Church
    9.5 miles away
    Kings Chapel
    16.9 miles away
    St. Leonard's Church
    17.2 miles away

    Shopping

    Tooth Boss Plaza
    2.7 miles away
    Royal Shops
    4.7 miles away
    Westgate Mall
    7.1 miles away
    South Shore Plaza
    7.6 miles away
    Planet Fitness Plaza
    9.2 miles away

    Culture

    North River Theatre & Comm Clb
    6.3 miles away
    South Shore Conservatory
    6.9 miles away
    Muse Paintbar
    8.0 miles away
    the Y Theater
    8.2 miles away
    The Ellis House
    9.0 miles away

    Restaurants

    Abington Depot
    1.1 miles away
    Wendies
    1.7 miles away
    Bamboo House
    2.1 miles away
    Ninety-Nine Restaurant
    2.7 miles away
    99 Restaurant
    2.8 miles away

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    Google map of Southshore Health Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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