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Southshore Health Care Center
115 North Avenue, Rockland, MA 02370
For Pricing & Availability
(800) 780-8101To Reach a Resident
(781) 878-3308Estimated Pricing
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Southshore Health Care Center Description
Southshore Health Care Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Rockland, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 5.2 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Rockland
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rockland
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rockland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Nice friendly place with polite and friendly staff.
- Some residents experienced excellent care, highlighting the PT & OT staff's efforts in rehabilitation, and found the staff friendly and caring.
- Several reviews appreciated the hardworking and caring nature of the staff, mentioning successful recovery stories and the high quality of care provided to their loved ones.
Negative Reviews:
- Several complaints about the facility being outdated, filthy, and having issues such as stolen items, including medications and personal belongings.
- Reports of unresponsive and rude staff, with some staff members accused of stealing from patients.
- Concerns about the lack of compassion for residents with dementia or Alzheimer's, and poor communication with family members.
- Food quality and facility maintenance (e.g., broken ice machines, dirty rugs) were frequently criticized.
- Some reviews mentioned environmental discomforts, such as no air conditioning during a heat advisory and unpleasant odors upon entering the facility.
- Issues with rehabilitation services, including reports of residents not receiving the necessary rehab and experiencing a decline in mobility.
Mixed Reviews:
- While some reviews praised the staff for being amazing and helpful, others found them to be unprofessional, not helpful, and neglectful.
- Experiences with the care provided varied greatly, with some families grateful for the care their loved ones received, and others warning against placing loved ones in the facility due to negative experiences.
Reviews
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Southshore Health Care Center Videos
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Dec. 20, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-08 | 2023-04-14 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-08 | 2023-04-14 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-08 | 2023-04-14 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-08 | 2023-04-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-12-09 | 2020-01-23 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-12-09 | 2020-01-23 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-12-09 | 2020-01-23 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-12-09 | 2020-01-23 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-08-16 | 2018-09-28 | B | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-08-16 | 2018-09-28 | B | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-08-16 | 2018-09-28 | B | Services Deficiencies | Meet other general requirements that are deficient. |
| 2018-08-16 | 2018-09-28 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-08-16 | 2018-09-28 | C | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-08-16 | 2018-09-28 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-08-16 | 2018-09-28 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-08-16 | 2018-09-28 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-02 | 2023-04-10 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2023-03-02 | 2023-04-10 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2023-03-02 | 2023-04-10 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-03-02 | 2023-04-10 | F | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-03-02 | 2023-04-10 | C | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-03-02 | 2023-04-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-03-02 | 2023-04-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-02 | 2023-04-10 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-03-02 | 2023-04-10 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-03-02 | 2023-04-10 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-02 | 2023-04-10 | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2023-03-02 | 2023-04-10 | E | Environmental Deficiencies | Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. |
| 2023-03-02 | 2023-04-10 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-01-10 | 2022-02-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-10 | 2022-02-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-10-01 | 2019-11-29 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-10-01 | 2019-11-29 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2019-10-01 | 2019-11-29 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2019-10-01 | 2019-11-29 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-10-01 | 2019-11-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-10-01 | 2019-11-29 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2019-10-01 | 2019-11-29 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-10-01 | 2019-11-29 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-10-01 | 2019-11-29 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-10-01 | 2019-11-29 | F | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2019-10-01 | 2019-11-29 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2019-10-01 | 2019-11-29 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2018-08-14 | 2018-09-21 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-08-14 | 2018-09-21 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-08-14 | 2018-09-21 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-08-14 | 2018-09-21 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2018-08-14 | 2018-09-21 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-08-14 | 2018-09-21 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-08-14 | 2018-09-21 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-12-06 | $8,540 |
What is in the Neighborhood
- The closest city is Rockland which is 0.4 miles away and has a population of 17,982 (small town).
- The average income is $67,622, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 32
- Average Temperature: 54.0
- Day Breakdown: The area gets 143 days of rain, 29 days of snow and 192 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 1.23 per 100 people which is very low compared to other cities.
- Violent Crime: 0.6 incidents per 100 people
- Property Crime: 0.51 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 79.95 years old, which is high compared to other zip codes.
- Air Quality: Good Days 163.0, Moderate Days 18.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop and Shop
1.8 miles awayWhole Foods Market
3.0 miles awayThe Big Y
3.2 miles awayWalmart
3.5 miles awayStop & Shop
3.8 miles awayTransportation
Abington
2.0 miles awaySouth Weymouth
2.1 miles awayWhitman
3.6 miles awayBus Stations
MBTA Bus Stop
3.1 miles awayPleasant St @ Wilbur St
3.1 miles awayOpp 41 Columbian St
3.2 miles awayOpp 861 Main St
3.3 miles awayOpp 85 Columbian St
3.3 miles awayBanks
Rockland Trust
1.7 miles awaySouth Shore Bank
2.0 miles awayDefuct Bank
3.1 miles awayWeymouth Bank
3.2 miles awayHingham Savings
3.3 miles awayHospitals
South Shore Hospital
3.2 miles awaySignature Healthcare Brockton Hospital
4.7 miles awayEncompass Health Rehabilitation Hospital of Braintree
6.4 miles awayGood Samaritan Medical Center
7.5 miles awayQuincy Mental Health Center
7.7 miles awayPharmacies
CVS
2.9 miles awayOlden's Pharmacy
3.1 miles awayWalgreens
3.1 miles awayCVS Pharmacy
5.1 miles awayRite Aid
6.2 miles awayDentists
Abington Dental Associates
1.6 miles awayAspire Dental Health of Weymouth
3.3 miles awayDentistry for Chickens
3.4 miles awaySouth Shore Dentistry
3.7 miles awayStetson Dental Care
4.0 miles awayParks
Bicentennial Park
0.3 miles awayMajor Reed Park
0.4 miles awayRockland Town Forest
0.5 miles awayJohn Smith Ln Conserv Land
0.7 miles awayHartsuffs Park
0.9 miles awayPlaces of Worship
United First Parish Church
9.0 miles awayFirst Baptist Church
9.3 miles awayFirst Trinitarian Congregational Church
9.5 miles awayKings Chapel
16.9 miles awaySt. Leonard's Church
17.2 miles awayShopping
Tooth Boss Plaza
2.7 miles awayRoyal Shops
4.7 miles awayWestgate Mall
7.1 miles awaySouth Shore Plaza
7.6 miles awayPlanet Fitness Plaza
9.2 miles awayCulture
North River Theatre & Comm Clb
6.3 miles awaySouth Shore Conservatory
6.9 miles awayMuse Paintbar
8.0 miles awaythe Y Theater
8.2 miles awayThe Ellis House
9.0 miles awayRestaurants
Abington Depot
1.1 miles awayWendies
1.7 miles awayBamboo House
2.1 miles awayNinety-Nine Restaurant
2.7 miles away99 Restaurant
2.8 miles awayGet exact pricing & check availability
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