Southport Manor Convalescent

Positive Reviews:

• Many express gratitude for the exceptional staff and rehabilitation services, highlighting successful discharges and significant health improvements.
• Several reviewers commend the facility for its outstanding nursing care, compassionate staff, and effective rehabilitation programs.
• The food and recreational activities receive high praise for quality and variety, contributing to a positive environment.
• Some note the facility's cleanliness and well-maintained condition as a strong point.
• There's mention of new ownership making positive changes and taking steps to ensure resident care and satisfaction.

Negative Reviews:

• Concerns are raised about the responsiveness of the staff, with reports of delayed assistance and lack of presence at the nursing station.
• There are serious allegations of medical negligence, including improper management of medication and failure to perform basic health checks.
• Some reviewers report issues with personal belongings going missing after hospital transfers.
• Criticisms include poor facility hygiene, with claims of unchanged sheets and inadequate personal care.
• There are accounts of mismanagement in emergency situations, leading to severe health complications.

Mixed Feedback:

While some reviews highlight excellent care and facility management, others express significant concerns about staff responsiveness, medical management, and overall facility hygiene. The facility is under new ownership, which some reviewers believe has led to improvements.