Southpark Meadows

Reviews of the facility have been mixed, with some highlighting serious concerns and others praising aspects of the care and environment. Several reviews have raised issues regarding privacy, with reports of rooms and drawers being searched without notice. Concerns about hygiene and cleanliness were also mentioned, including unsanitary bedding upon arrival. Additionally, there were complaints about the quality and timeliness of meals, with some meals described as terrible.

On the positive side, some reviewers appreciated the variety of activities available for residents and the overall appearance of the facility. The breakfasts received compliments, and the therapy room and equipment were noted as positives. A few reviewers mentioned that the staff, while generally helpful and respectful, sometimes lacked coordination and communication, impacting the quality of care.

Several reviews highlighted serious concerns about patient care, including inadequate responses to requests for safety measures like bed fall alarms, leading to preventable accidents. There were also reports of long waits for assistance, missed medications, and a general lack of responsiveness from the administration to address issues. Staffing levels were frequently mentioned as a concern, with the facility described as understaffed, particularly during night shifts.

Despite these issues, some reviewers had positive experiences, noting that their loved ones received good care for the duration of their stay, even if it was brief. They praised the staff for being wonderful and attentive. However, others strongly advised against placing loved ones in the facility, citing negligence and a lack of care that led to hospitalizations.

In summary, while there are aspects of the facility that some residents and visitors find satisfactory, such as the activities, therapy options, and some instances of good staff interactions, there are significant concerns about the level of care, cleanliness, and safety measures that potential residents and their families should consider.