Southern Specialty Rehab & Nursing

Reviews of the facility are mixed, with some expressing serious concerns and others praising the staff and environment.

• Several reviews express deep dissatisfaction with the care provided, mentioning instances of neglect, understaffing, and unresponsiveness. Concerns include inadequate trachea tube maintenance leading to a patient's death, difficulty in moving loved ones to the hospital when needed, and a generally hostile environment for both patients and employees.
• Complaints about the facility's management and care for employees are notable, with reports of favoritism towards less competent staff, and a lack of concern for employee and patient well-being.
• On the other hand, numerous reviews highlight positive aspects such as the cleanliness of the facility, the friendliness and professionalism of the staff, and the quality of the administration team. The current administrator, Dana, is specifically mentioned for her amazing work.
• Positive feedback also includes mentions of a welcoming atmosphere, effective therapy teams, and engaging community events that make residents feel at home.
• Some reviews note improvements in the facility and recommend it for both long-term and short-term rehabilitation stays, praising the care for tracheotomy patients, the quality of the nursing and therapy teams, and the overall cleanliness and maintenance of the facility.

In summary, while there are significant concerns raised by some, others have had positive experiences, highlighting the staff's dedication and the facility's cleanliness and management.