Southern Heritage PCH

Residents and visitors have shared a range of experiences at Southern Heritage PCH. Some residents appreciate the cleanliness and the continuous efforts to maintain the facility, noting that the staff members are generally good, nice, and helpful. There are mentions of the facility undergoing upgrades, including the construction of new, larger buildings, the introduction of new furniture, and improvements to the food supplies and amenities such as walk-in tubs.

However, there are concerns about the size of the rooms and the adequacy of space in common areas, with one resident looking forward to moving into a larger room once available. The quality of food and some operational aspects like drug distribution have been points of dissatisfaction for at least one resident. On the positive side, the facility has been praised for its excellent staff, clean environment, and the range of activities offered to residents, although there's a call for more engaging activities, especially for those with memory issues.

The recent change in ownership has been viewed positively by many, with noticeable improvements in the facility's operations and care quality. The staff's caring nature and the facility's motto of "Touching Lives with Love" resonate well with many reviewers, suggesting a loving and supportive community environment. Despite these positives, there are mixed feelings about the overall experience, with at least one reviewer not being happy with the place.

Overall, Southern Heritage PCH is recommended by several reviewers for its caring staff, clean environment, and the improvements made under new ownership, though there are areas that could benefit from further enhancement.