South Ogden Post Acute

Reviews of South Ogden Post-Acute reveal a mixed bag of experiences, ranging from high praise for the therapy team, nurses, and care staff, to serious concerns about management and facility operations. Many reviewers highlight the caring and dedicated nature of the staff, describing them as family and commending their efforts to create a positive and supportive environment for both residents and employees. Activities and community events like car shows and trunk or treats are frequently mentioned as highlights, contributing to a sense of community and engagement for residents.

However, several reviews raise significant issues. Concerns include poor coordination of care, such as scheduling medical appointments with providers not covered by the resident's insurance, leading to unexpected bills. Complaints about the facility being understaffed, with reports of residents not receiving timely care, including delays in medication administration, are notable. Some reviews also mention a lack of basic supplies and personal belongings of residents being lost. The quality of food and the overall management of the facility receive criticism as well, with some reviewers expressing dissatisfaction with leadership and budget priorities.

Despite these criticisms, there are numerous accounts of positive work experiences from staff members who appreciate the team dynamic, the opportunity for career advancement, and the changes being made to improve the facility. The sense of family among the team and the care shown to residents are frequently praised aspects.

It's clear that while South Ogden Post-Acute has many supporters who appreciate the care and community it provides, there are also significant areas for improvement, particularly in management practices, staffing levels, and communication with residents and their families regarding financial and medical care coordination.