Sonata Viera

Positive Reviews:

• Many reviewers praise the caring and compassionate staff, highlighting their efforts to make residents feel comfortable and well-cared for.
• The facility is consistently described as clean, beautiful, and well-maintained, with recent renovations mentioned positively.
• Activities and events are well-received, with the activities director specifically commended for going above and beyond.
• Food quality is generally appreciated, with residents enjoying the meals and the dining service.
• The staff's professionalism and friendliness are frequently noted, contributing to a welcoming atmosphere for both residents and visitors.
• Several reviews mention the facility's responsiveness and attentiveness to residents' needs, including during challenging times like the COVID-19 quarantine.
• The process of moving in and transitioning to the facility is described as smooth and accommodating, with staff providing necessary support and guidance.

Negative Reviews:

• One review criticizes the quality and quantity of the food, considering it surprising given the facility's cost.
• A professional chef expressed dissatisfaction with their employment experience, citing long hours and a lack of action from management.

Overall:

Sonata Viera receives overwhelmingly positive feedback for its caring staff, clean and beautiful facility, engaging activities, and quality food. While there are a few criticisms regarding food and an employee's experience, the majority of reviews highlight the facility's commitment to providing a comfortable and supportive environment for its residents.