Sonata Boca Raton

Reviews for Sonata Assisted Living in Boca Raton, Florida, highlight the facility's exceptional care, professional staff, and welcoming atmosphere. Many reviewers express their satisfaction with the level of attention and service provided to their loved ones, particularly praising the community relations director, wellness director, business director, executive director, and various members of the wellness, concierge, nursing, housekeeping, and maintenance teams for their dedication and support.

Several reviews commend the facility for its ability to improve residents' quality of life, including enhancing social skills and providing a positive, loving environment. The staff's efforts to keep residents active and engaged, especially those in memory care, are frequently mentioned, with activities and personal interests being encouraged.

Management and staff at Sonata are noted for their professionalism, responsiveness, and the care they provide, making families feel confident and at ease about their loved ones' well-being. The facility's approach to handling the COVID-19 pandemic, including proactive testing and maintaining communication with families, is also highlighted positively.

However, not all reviews are positive. One review criticizes the facility for not accepting all dementia patients and giving their family a difficult time. Another alarming review accuses the facility of neglect and abuse, claiming that their loved one suffered physical decline shortly after moving in. This contrasts sharply with the majority of reviews that praise the facility for its care and support.

Overall, Sonata Assisted Living in Boca Raton receives high praise for its staff, care quality, and the positive impact on residents' lives, though a few reviews raise concerns about specific issues.