Sommerset Neighborhood

Reviews of Sommerset Neighborhood Assisted Living consistently highlight its friendly and clean atmosphere, with many noting the professionalism and kindness of the staff. Residents and their families appreciate the home-like feel and the high level of care provided. The facility is praised for its cleanliness, engaging activities, and the personal attention residents receive from the staff, including the administration.

Several reviews commend the facility for its responsiveness to concerns, the quality of accommodations, and the community's overall atmosphere. The staff's frequent engagement with residents and their families is frequently mentioned, alongside the exceptional care and support provided during challenging times such as the pandemic.

However, some reviews offer constructive criticism, pointing out areas for improvement such as food quality, communication, and staff oversight. Despite these concerns, many reviewers express satisfaction with the security measures, COVID-19 management, and the effort to maintain a vibrant community life.

Long-term employees and visitors alike praise Sommerset for its caring environment, with many staff members having years of service, contributing to a family-like atmosphere. The facility is also lauded for its cleanliness, attentive care, and the variety of activities and social gatherings available to residents.

While there are isolated reports of dissatisfaction, including the handling of personal belongings and room for improvement in certain operational aspects, the overwhelming majority of feedback is positive. Many reviewers express a strong recommendation for Sommerset, highlighting the facility's commitment to providing a safe, engaging, and caring environment for its residents.