Somerset Senior Living

Reviews of Somerset Senior Living offer a mix of perspectives, highlighting the facility's care quality, staff dedication, and the challenges faced during the COVID-19 pandemic.

• Some visitors and family members praise the facility for its cleanliness, the staff's pleasant demeanor, and the personalized attention and care provided to residents. They appreciate the efforts to keep residents safe during the pandemic, including outdoor and window visits.
• Family members express gratitude towards the staff for creating a sense of community and family, noting the importance of being kept informed and updated about their loved ones. The dedication of the staff, including the owners, is frequently mentioned, with specific appreciation for their professionalism and passion.
• However, concerns are raised about the facility's approach to resident engagement and communication. One visitor describes a lack of stimulating activities for residents, who are often seen sitting around the perimeter of a large room. Additionally, difficulties in contacting the facility and strict visitation controls during the pandemic are highlighted as areas of concern.
• Positive experiences shared by family members include the observance of residents' dietary needs, the provision of fun activities and parties, and the overall improvement in residents' health and happiness. The hands-on involvement of the owners, who are also registered nurses, is seen as a significant advantage, offering an extra layer of care and oversight.
• Despite some negative feedback, many reviewers highly recommend Somerset Senior Living, citing the loving and compassionate care provided to residents, the facility's cleanliness, and the sense of security and contentment they feel knowing their loved ones are well cared for.