Somerset Gardens

Residents and their families have shared overwhelmingly positive experiences at Somerset Gardens, particularly praising the dedicated staff and the quality of care provided. The memory care unit receives special mention for its clean, well-maintained facilities and stimulating activities that enhance the quality of life for residents with dementia. Staff members such as the cottage coordinators and the executive director are frequently highlighted for their exceptional dedication, kindness, and professionalism.

Many reviews emphasize the sense of community and family fostered by the staff, with specific accolades for their efforts in keeping families connected through activities and regular updates, even during challenging times like the Covid pandemic. The staff's commitment to ensuring residents' happiness and well-being, including organizing flu clinics and other health-related activities, is also commended.

Some reviews detail personal stories of how Somerset Gardens became a new, happy home for their loved ones, offering peace of mind to families. The staff's responsiveness, compassion, and ability to make residents feel like family are consistently praised. Activities coordinators and other staff members are recognized for going above and beyond in their roles, contributing to a vibrant, caring environment.

However, one review does raise concerns about the quality of food, describing it as high in carbohydrates, sugars, and fats, and noting a lack of improvement despite feedback to management.

Overall, Somerset Gardens is highly recommended by many for its outstanding care, compassionate staff, and the positive impact it has on residents and their families.