Somerset Assisted Living Facility/East

Reviews of Somerset Assisted Living in Dothan, AL, offer a mixed but largely positive view of the facility. One reviewer disputes a negative review by a family member, praising the care their sister received, highlighting the staff's efforts to address health issues and ensure comfort. They express gratitude for the excellent care provided.

Another review shares a less favorable experience, mentioning a decline in their aunt's health and strength due to inactivity and dietary issues during the pandemic. They express concerns about communication and the financial aspects of care.

Several reviews commend the staff's kindness and the variety of activities available to residents, including shopping, lunches out, and creative engagements. The facility is described as welcoming, with a strong sense of community among residents.

One reviewer highlights the diverse and inclusive environment for their father, the only African American resident, praising the friendly and cooperative directors and staff.

Positive remarks also focus on the amenities offered, such as laundry, cleaning, meals, and a range of activities, emphasizing the caring nature of the staff and the clean, healthy living environment.

The facility's atmosphere is noted for its cleanliness, festive decorations, and the happiness of its residents, with special mention of the enjoyable activities and outdoor spaces.

However, one brief review simply states that the staff was rude, without providing further details.

Another review appreciates the exceptional efforts of the staff during a grandmother's transition into the facility, specifically praising the Facility Administrator for her dedication and kindness.

Overall, Somerset Assisted Living receives praise for its caring staff, range of activities, and the quality of life it offers to residents, though some reviews suggest there is room for improvement in communication and health management.