Somerford Place Annapolis

Reviews for various senior living facilities have highlighted both positive and negative experiences. One review mentioned dissatisfaction with the staff, particularly pointing out an issue with a nurse. In contrast, many reviews praised the personalized care, warm welcomes, and efficient processing of residents into facilities like Charter Senior Living and Somerford Place. Families have noted the excellent care for loved ones with Alzheimer's and dementia, mentioning the staff's devotion, professionalism, and the comfortable environment provided.

Several reviews specifically appreciated the efforts during the COVID-19 crisis, describing the staff as devoted, caring professionals who became like family. The cleanliness of the facilities, the quality of care, and the attention to residents' needs were consistently highlighted. Positive remarks were also made about the facilities' ability to handle memory care with thoroughness and compassion.

Some reviews focused on the physical environment and activities provided, which contributed to a homely feel and ensured residents were engaged and comfortable. The importance of a 100% memory care-focused staff was mentioned as a significant factor in providing quality care. Families felt at peace knowing their loved ones were in good hands, highlighting the staff's efforts to listen and act on concerns.

On the administrative side, the professionalism and helpfulness of the staff during the touring and admission processes were commended. The cleanliness of the facilities and the absence of unpleasant odors were noted as positive aspects. Staff appreciation and the sense of community within the facilities were also mentioned, with employees expressing satisfaction with their work environment and the support received from management.

Overall, the reviews reflect a strong sense of community, care, and professionalism across the senior living facilities mentioned, with particular praise for the staff's dedication to residents' well-being and the quality of the living environment provided.