Solstice Senior Living At Rio Norte

Positive Reviews:

• Many reviewers find the community to be clean, peaceful, and inviting, with a friendly and professional staff.
• Residents enjoy each other's company, contributing to a positive community atmosphere.
• Several reviewers highlighted the helpfulness and compassion of specific staff members, noting their roles in making the moving process smooth and ensuring residents feel at home.
• The facility offers a variety of amenities, including meals, housekeeping, and social spaces, which are appreciated by residents and their families.
• Some reviewers were impressed by the cleanliness, maintenance, and the overall environment of the facility, describing it as bright and updated.
• The staff's professionalism and involvement with residents were noted, along with the positive vibes and nice community energy.
• One review appreciated the facility's approach to Covid precautions and the efforts to keep residents safe and healthy.

Negative Reviews:

• One reviewer had a negative experience during a tour, describing the leasing agent as over the top and the place as dirty and more like a nursing home than an active senior community.
• Another review mentioned dissatisfaction with new management, citing increased dues and a perceived arrogance and forgetfulness among the new management team.

Mixed Reviews:

• While most reviews are positive, highlighting the staff's care, the facility's cleanliness, and the vibrant community life, a few reviews express concerns about management changes and the authenticity of staff interactions during tours.