Solstice Senior Living At East Amherst

Positive Reviews Highlight:

• Beautiful community with caring and courteous staff.
• Peaceful environment with convenient amenities like a restaurant within walking distance and transportation to local stores.
• Excellent management, food quality, and housekeeping services.
• Fun activities, quick and helpful responses to questions, and a friendly atmosphere among residents.
• Special mention of vegetarian food options, yoga, and meditation amenities.
• Appreciation for the layout, including apartments with patios or balconies, and communal areas like a dining space resembling a ski lodge.
• Staff and management, including the director and other staff members, are praised for their exceptional service and dedication.
• Family members of residents express satisfaction with the care, food, and community atmosphere.
• Facilities are clean, well-appointed, and provide a vacation-like experience.
• Positive atmosphere with compassionate staff and a variety of activities and services, including proximity to the VA for veterans.

Negative Review Highlights:

• Concerns about the quality, presentation, and nutrition of the food served, with reports of insufficient meals and lack of variety.
• Complaints about management's response to concerns regarding food quality and service.

General Feedback:

• Many reviewers find Solstice Senior Living to be a great place for seniors, citing the large apartments, hotel-like dining area, and overall environment.
• One suggestion for improvement is the height of the toilets for better accessibility for seniors.
• Despite the food service concerns, many families and residents appreciate the support and accommodations provided by the staff, especially during challenging times.