Solaris Healthcare Merritt Island

Positive Reviews:

• Many reviewers highlight the facility's cleanliness and safety, with particular praise for its serious approach to COVID-19 precautions.
• Staff members are consistently described as helpful, nice, attentive, and cheerful, contributing to a positive environment.
• Residents and their families appreciate the high level of care, including attention to dietary needs and patient communication, even in challenging situations like dealing with Aphasia.
• The facility is commended for its welcoming atmosphere, with one reviewer noting the positive experience of taking a tour and hoping to have their friend become a resident.
• Employees and family friends of residents express satisfaction with the facility, noting the caring nature of the community.

Negative Review:

• One review raises a serious concern about medication management, reporting an incident where a resident was given the wrong medication on multiple occasions.

Exceptional Staff Mention:

• Specific staff members, including night and day nurses, are praised for their outstanding care and kindness, especially in response to emergency situations like a resident's fall.

General Sentiment:

• The majority of reviews are highly positive, with families and residents feeling happy and well-cared-for. The staff's dedication and the facility's environment are frequently mentioned as reasons for satisfaction.
• However, the mention of a medication error serves as a reminder for potential residents and their families to remain vigilant and engaged in care plans.