Sodalis Elder Living Waco I

Positive Reviews:

• Many reviewers recommend the facility for its homely feel, cleanliness, and great management.
• Staff are praised for treating residents like family, showing real love and care.
• Sodalis Waco is highlighted for its exceptional care for residents with dementia, with staff that genuinely care about both residents and their families.
• Employees express a strong affection for their jobs, residents, and the community atmosphere, describing it as the best memory care center in Waco.
• Healthcare professionals and hospice nurses commend Sodalis for its well-run operations, cleanliness, and the dignity and respect with which residents are treated.
• Mercy House is described as a compassionate and attentive "home away from home," where families are encouraged to visit anytime.
• One reviewer shared a personal story about finding excellent care for their mother at Mercy House, especially appreciating the decision around the holiday season.

Negative Reviews:

• One employee reported witnessing verbal, mental, and emotional abuse towards residents and claimed to have been dismissed for advocating for a resident.
• Another employee complained about being fired without a proper reason or adequate training, describing the management as unprofessional.

Overall:

The majority of reviews for both Sodalis Waco and Mercy House are overwhelmingly positive, with many highlighting the caring nature of the staff, the clean and homely environment, and the high quality of care provided. A few negative experiences were noted regarding employee treatment and allegations of resident abuse at Sodalis Waco, but these are significantly outnumbered by positive testimonials.