Sodalis Elder Living New Braunfels I

Positive Feedback:

• Many reviewers praise the caring, compassionate, and loving staff at Sodalis New Braunfels, highlighting the homelike environment and personalized attention to residents.
• Residents are described as happy and well-cared for, with activities and facilities (such as outdoor patios and homelike buildings) that enhance their quality of life.
• The transition to Sodalis for new residents is often described as smooth, with staff going above and beyond to make residents feel part of a family.
• Several reviews commend the cleanliness of the facility and the dedication of the staff to maintaining a supportive and loving atmosphere.
• The smaller community size is appreciated for fostering a more intimate and personal setting.

Critical Feedback:

• One review criticizes the facility for not properly training staff to work with dementia patients and for a work environment that seems to favor less diligent employees.
• Another review expresses concern over management practices, including requiring employees to purchase cleaning supplies and the high staff turnover due to inadequate training and support.
• There are allegations of neglect and poor management, with some residents reportedly not receiving the care they need, and issues with facility maintenance and cleanliness.

Overall Sentiment:

The majority of reviews for Sodalis New Braunfels are overwhelmingly positive, with many families expressing gratitude for the care their loved ones receive. The staff is frequently praised for their dedication and compassion. However, there are serious concerns raised about management practices and staff training that potential residents and their families may want to consider.