Smoky Springs

Positive Reviews:

• Gloria appreciates the caring staff and the sense of community among residents.
• Visitors enjoyed the beautiful setting, delicious lunches, and friendly atmosphere during tours and events.
• Many commend the caring and active staff, highlighting their efforts in creating a festive and engaging environment for residents.
• Smoky Springs is praised for its homey atmosphere, excellent cuisine, and the outstanding care provided by frontline staff.
• The management and staff receive high marks for their amazing service, making residents and their families feel very pleased and at home.
• Facilities are described as beautiful, especially after a remodel, with an active community and friendly residents.
• Some reviewers highlight the great outdoor sitting spots, proximity to the hospital, and the overall active and energetic resident community.
• Professional endorsements commend Smoky Springs for its thriving senior community, led by experienced and caring staff.

Negative Reviews:

• Some complaints about cleanliness and running out of food options.
• Criticism regarding slow food service and the need for a better process in taking and delivering food orders.
• Concerns about affordability and the facility being more like a hotel room with limited overnight supervision.
• A review mentions the mix of residents from independent living to those with dementia, suggesting a lack of appropriate checks during night hours.