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Smith Crossing
10501 Emilie Ln, Orland Park, IL 60467
For Pricing & Availability
(800) 780-8101To Reach a Resident
(708) 326-2300Estimated Pricing
Price Comparison
Smith Crossing Description
Smith Crossing is a large 62 bed community that offers assisted living and nursing care and is about 2.2 miles outside the town of Mokena, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8 out of 10 making it the 4th highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Orland Park
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Orland Park
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many residents and their families have had wonderful experiences at Smith Crossing, citing compassionate and caring staff, excellent nursing and aides, and a family-like atmosphere.
- Residents enjoy engaging activities, delicious food, and feel loved and well taken care of by dedicated managers and staff.
- Some families highlighted the peace of mind and security Smith Crossing provides, with beautiful apartments, grounds, and a variety of care levels available.
- Staff members, including younger servers, are passionate and go out of their way to make residents feel special and included.
- Several reviewers praised the facility for its engaging physical therapy sessions, beautiful environment, and the kind, empathetic staff.
Negative Reviews:
- Some reviews reported neglectful care, including residents being left unshowered, unchanged, and unsocialized, with one case mentioning bed sores and a rash due to lack of proper care.
- There were complaints about the rehab care being inadequate, with one resident reportedly coming out worse than when they went in, and another being kicked out for not making significant progress quickly enough.
- Issues with management and inconsistency in care and communication were mentioned, alongside complaints about the food quality and the attitudes of some staff members.
- A reviewer expressed dissatisfaction with the facility playing the "Medicare game" and not providing the level of care expected for the cost.
Mixed Reviews:
- While many reviews are positive, highlighting the caring staff, beautiful facilities, and the variety of activities and care levels available, there are significant concerns about neglect, poor management, and inconsistency in care.
- The facility is praised for its environment and the dedication of most staff, but there are calls for improvement in communication, consistency, and ensuring all residents receive the high level of care promised.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 10, 2007
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 92
Total current residents: 77
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 23
Total cost of fines: $127889
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-05 | 2022-07-22 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-07-05 | 2022-07-22 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-07-05 | 2022-07-22 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-07-05 | 2022-07-22 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-05 | 2022-07-22 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-07-05 | 2022-07-22 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-07-05 | 2022-07-22 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-07-05 | 2022-07-22 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-07-05 | 2022-07-22 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-07-05 | 2022-07-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-07-05 | 2022-07-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-05-12 | 2021-06-02 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2021-05-12 | 2021-06-02 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-05-12 | 2021-06-02 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-05-12 | 2021-06-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-05-12 | 2021-06-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-15 | 2022-12-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-24 | 2022-07-21 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-06-24 | 2022-07-21 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-06-24 | 2022-07-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-06-24 | 2022-07-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-24 | 2022-07-15 | D | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-10-21 | 2021-11-16 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-10-21 | 2021-11-16 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-10-21 | 2021-11-16 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-05-06 | 2021-05-24 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-05-06 | 2021-05-24 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-05-06 | 2021-05-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-05-06 | 2021-05-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-05-06 | 2021-05-24 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-05-06 | 2021-05-24 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-05-06 | 2021-05-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-23 | 2020-12-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-19 | 2019-07-18 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2019-06-19 | 2019-07-18 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-06-19 | 2019-07-18 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-19 | 2019-07-18 | C | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-22 | $650 |
| 2020-11-23 | $15,000 |
| 2021-03-01 | $983 |
| 2021-04-19 | $1,310 |
| 2021-05-06 | $15,000 |
| 2021-06-07 | $1,625 |
| 2021-06-07 | $1,638 |
| 2021-06-21 | $1,965 |
| 2021-06-21 | $1,950 |
| 2021-06-28 | $2,293 |
| 2021-06-28 | $2,275 |
| 2021-07-05 | $2,600 |
| 2021-07-05 | $2,620 |
| 2021-07-12 | $2,948 |
| 2021-07-12 | $2,925 |
| 2021-07-19 | $3,250 |
| 2021-07-19 | $3,276 |
| 2021-07-26 | $3,603 |
| 2021-07-26 | $3,575 |
| 2021-08-02 | $3,931 |
| 2021-08-02 | $3,900 |
| 2021-08-09 | $4,258 |
| 2021-08-09 | $4,225 |
| 2021-08-16 | $4,225 |
| 2021-08-16 | $4,258 |
| 2021-08-23 | $4,225 |
| 2021-08-23 | $4,258 |
| 2021-08-30 | $4,258 |
| 2021-08-30 | $4,225 |
| 2021-09-06 | $4,225 |
| 2021-09-06 | $4,258 |
| 2021-09-13 | $4,258 |
| 2021-09-13 | $4,225 |
| 2021-09-20 | $4,258 |
| 2021-09-20 | $4,225 |
| 2021-10-21 | $20,000 |
| 2022-02-28 | $4,225 |
| 2022-02-28 | $4,257 |
| 2022-03-07 | $4,257 |
| 2022-03-07 | $4,225 |
| 2022-06-24 | $15,000 |
What is in the Neighborhood
- The closest city is Mokena which is 2.2 miles away and has a population of 19,923 (small town).
- The average income is $121,205, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 53.8
- Day Breakdown: The area gets 148 days of rain, 41 days of snow and 175 days of sun
- Precipitation: 2.0 inches a year
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
1.1 miles awayBrookhaven Market
2.2 miles awayBerkot's
2.2 miles awayALDI
2.5 miles awayCostco
3.0 miles awayTransportation
179th Street (Orland Park)
1.6 miles awayHickory Creek
1.6 miles awayMokena
1.9 miles awayTinley Park-80th Avenue
3.4 miles away153rd Street (Orland Park)
3.7 miles awayBus Stations
159th Street & Orland Towne Center
3.4 miles away159th Street & 91st Avenue/Parkhill
3.6 miles away159th Street & 88th Avenue
3.8 miles awayHerrion & Wheeler
3.8 miles away153rd Street Metra Station
3.8 miles awayBanks
BMO Harris Bank
0.9 miles awayFifth Third Bank
1.6 miles awayFirst Midwest Bank
2.0 miles awayOld Second Bank
2.7 miles awayBank of America
3.1 miles awayHospitals
Silver Cross Hospital
5.6 miles awayOak Forest Health Center
7.6 miles awayPalos Hospital
8.2 miles awayFranciscan Health Olympia Fields
8.6 miles awaySouth Suburban Hospital
9.0 miles awayPharmacies
CVS Pharmacy
1.9 miles awayWalgreens
2.2 miles awayDentists
Candice L. Givvons, DDS
4.1 miles awayAssociated Orthodontists
4.3 miles awayLincolnway Dental Associates
4.3 miles awayOrland Smiles
4.4 miles awayHickory Creek Family Dentistry
5.1 miles awayParks
Orland Park
0.3 miles awayOrland Grassland
0.6 miles awayMokena
0.6 miles awayMission Hills Park
1.0 miles awayBuske Park
1.2 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
22.3 miles awayShopping
Orland Square Mall
4.5 miles awayLouis Joliet Mall
15.0 miles awayInternational Plaza Shopping Center
18.1 miles awayOakbrook Center
20.4 miles awayYorktown Center
20.5 miles awayCulture
Art a la Carte
3.1 miles awayHollywood Casino Amphitheatre
5.2 miles awayCountry Club Hills Ampiheater
8.1 miles away3rd Floor Gallery
9.8 miles awayRialto Square Theatre
10.9 miles awayRestaurants
Wooden Paddle Pizza
1.0 miles awayMo's Chinese Kitchen
1.0 miles awayBarraco's Pizza
1.0 miles awayMorgan's
1.3 miles awayCreamery
1.3 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of IL. It is a large-sized community with 62 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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