Skyline Place Senior Living

Positive Reviews:

• Many families have had multiple generations happily living at Skyline, citing excellent care and support.
• Residents and their families appreciate the friendly and helpful staff, and the evident care they have for residents.
• The facility offers a variety of activities, spacious rooms, and good food, with residents having the opportunity to provide feedback to the head chef.
• Safety protocols, especially regarding COVID-19, are highly praised.
• Many reviews highlight the wonderful staff, the range of activities available, and the quality of the rooms.
• Visitors and residents enjoy the meals and the service, noting that the residents seem happy and comfortable.
• The facility is described as easy, secure, bright, and cheery, with a friendly staff.
• Cleanliness and the beautiful views are also points of praise.

Negative Reviews:

• Some concerns were raised about the cleanliness of common areas and the need for carpet replacement or cleaning.
• A review mentioned a high turnover of staff and cumbersome COVID-19 check-in procedures, though it also noted that the facility was addressing these concerns.
• Lockdowns due to COVID-19 outbreaks and restrictions on resident movement were a point of frustration for some.
• There were wishes for better assistance with technology for residents.
• A very negative review cited negligence and a lack of care, claiming a resident nearly died as a result.

Mixed Reviews:

• While the majority of reviews are positive, praising the staff, activities, and care provided, there are concerns about cleanliness, staff turnover, and specific incidents of care.
• Some reviews suggest areas for improvement, particularly in handling technology assistance and maintaining the facility.