Simpsonville Rehabilitation And Healthcare Center

The reviews for the senior living facility in question present a mixed picture, with some expressing satisfaction, particularly with the physical therapy team and the care provided to their loved ones, while many others raise serious concerns about the quality of care, staff professionalism, and facility conditions.

• Several reviewers praised the physical therapy team and the care provided by nurses, caregivers, and housekeeping staff, noting improvements in their loved ones' conditions and the cleanliness of the facility.
• However, numerous reviews criticized the facility for issues such as unprofessional and unqualified staff, poor communication, neglectful treatment of residents, and inadequate medical care. Complaints included staff being rude, unhelpful, and in some cases, causing harm to residents.
• Concerns were also raised about the facility's cleanliness and maintenance, with some describing it as dirty and poorly managed. Additionally, there were reports of inedible food and theft from patients.
• One reviewer shared a particularly distressing experience of losing a loved one to COVID-19, which they believe was contracted from a staff member at the facility.
• Another common theme among the negative reviews was the lack of proper medication management and the facility's failure to address medical needs promptly, leading to further health complications for some residents.
• Despite the criticisms, a few reviews acknowledged the challenges of caregiving and expressed gratitude towards the staff for their efforts in caring for their loved ones, highlighting the complexity of experiences at the facility.

In summary, while there are instances of positive feedback regarding certain aspects of care, the overwhelming majority of reviews point to significant issues with staff professionalism, quality of care, and facility management, suggesting a need for improvement in these areas.