Silvercrest At College View Senior Living

Residents and their families have shared overwhelmingly positive experiences at Silvercrest at College View, highlighting the exceptional care, welcoming atmosphere, and vibrant community life. Many reviews praise the staff's attentiveness and personalized care, from knowing each resident's name to providing tailored support across different levels of care, including Assisted Living and Memory Care. The community is described as warm and inviting, with staff members going above and beyond to ensure residents feel at home and families are kept informed and involved.

Specific staff members, such as Karen Chadwick and Lisa Hatfield, receive special mentions for their dedication and professionalism in assisting families and ensuring the well-being of residents. The range of activities, from social gatherings to exercise classes, is appreciated for keeping residents engaged and thriving. The quality of the food and the spaciousness of the apartments also receive positive feedback.

However, one review outlines a significantly less positive experience, detailing challenges with communication, unmet promises regarding care transitions, and difficulties in securing necessary adjustments to living arrangements as a resident's needs evolved. This review suggests a need for improvement in managing expectations and providing consistent support, especially for residents transitioning between levels of care.

Overall, Silvercrest at College View is highly recommended by most reviewers for its caring staff, quality amenities, and the sense of community it fosters among residents and their families. The feedback underscores the importance of clear communication and responsive management to address concerns and ensure a positive experience for all residents.