Silverado Southlake Memory Care Community

Many reviews express deep gratitude and satisfaction with the care provided by Silverado Southlake, highlighting the compassionate and engaging environment for loved ones. Families feel reassured by the attentive and loving staff, describing them as a second family. The community is praised for its beautiful setting and the high level of care, especially for memory care residents. Activities and family events are well-received, contributing to a high quality of life for residents.

However, some reviews raise concerns about management availability, staffing levels, and facility maintenance. There are mentions of under-staffing and the need for better management oversight. One detailed review criticizes the facility's cleanliness, staff behavior, and overall management, suggesting a discrepancy between the cost and the quality of services provided.

Despite these criticisms, many families report significant improvements in their loved ones' well-being, noting enhanced cognitive abilities, happiness, and overall health. The presence of pets and a variety of activities are appreciated for creating a homely atmosphere. The staff's dedication to providing care with dignity and respect is frequently mentioned, along with the cleanliness and efficiency of the facility.

While there are isolated reports of dissatisfaction, the majority of feedback is overwhelmingly positive, with families thankful for the peace of mind and the loving care their relatives receive at Silverado Southlake.