Silverado Brookfield

Review Summary:

• There are mixed reviews about the quality of care and staff behavior. Some reviewers have expressed serious concerns about the treatment of patients, particularly those who are unable to advocate for themselves, mentioning that they are put to bed immediately after dinner and that the level of care does not justify the high costs.
• One reviewer shared a negative experience regarding the handling of their father's dementia care, stating that despite promises, the facility was unable to manage his changing behavior and ultimately refused to take him back after an incident.
• A few reviews describe the facility as unorganized and below standard in terms of care, with one mentioning a lack of attention to residents and inadequate staffing levels.
• Conversely, other reviews highlight positive aspects, such as a welcoming and homey atmosphere, with friendly and helpful employees. Some individuals have had positive personal growth experiences while working there, and others have found it a happy place for their loved ones, comparing it to a top-notch hotel.
• One review praises Silverado for its caring and professional staff, modern and clean facilities, and a significant difference from other senior living options, expressing gratitude for the service provided.

Overall, opinions on Silverado vary widely, ranging from strong recommendations to serious grievances. Prospective residents and their families may want to consider these diverse experiences and conduct thorough research or visits to make an informed decision.