Silverado #579 Lake Zurich

Positive Reviews:

• Many reviewers highlight the caring and professional staff, noting that their loved ones are treated with respect and genuine affection.
• The facilities are described as clean, well-maintained, and homelike, with special mention of the presence of pets and the variety of activities available to residents.
• Several reviews emphasize the peace of mind they feel knowing their family members are safe and well cared for, with one noting the excellent care their mother received over four years.
• The quality of food and the ability for family members to join for meals without extra charge are positively mentioned.
• One reviewer appreciated the facility's philosophy of having pets and children around to perk up the residents, and another highlighted the importance of respect and recognition of the human spirit in their loved one's care.

Negative Review:

• One review expressed dissatisfaction with the care provided, describing it as more akin to a psychiatric facility than a memory care center. The reviewer cited concerns about resident safety, quality of food, and lack of engagement activities as promised.

Overall:

While the majority of reviews for Silverado Lake Zurich are overwhelmingly positive, praising the staff, facilities, and care provided, there is a notable negative review that contrasts sharply with the others. Prospective clients may consider these varied experiences when making a decision.